We’ve identified the top competencies that all new CSRs need. With 4 in-depth programs, Total CSR covers everything your CSRs need to know to service customers in commercial lines, personal lines and employee benefits. Our New Hire Programs save agencies $10,000-$15,000 per new employee in training costs. Our four programs are: New Hire Insurance training, Advanced programs (suited for CSRs who have completed the new hire training), Career Development (has courses targeted for a wide range of experience levels from new hires to seasoned managerial staff), as well as custom courses to train employees on your Agency’s internal operations and processes.
